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Customer focus, supply-chain relational capabilities and performance : evidence from US manufacturing industries

Lado, Augustine A.; Paulraj, Antony; Chen, Injazz J. - In: The international journal of logistics management 22 (2011) 2, pp. 202-221

Persistent link: https://www.econbiz.de/10009356899

An empirical taxonomy of supply chain management practices

Paulraj, Antony; Chen, Injazz J.; Lado, Augustine A. - In: Journal of business logistics : JBL 33 (2012) 3, pp. 227-244

Persistent link: https://www.econbiz.de/10009657709

A ORGANIZATIONAL DYNAMICS - Strategic purchasing, supply management, and firm performance Ah:120

Chen, Injazz J.; Paulraj, Antony; Lado, Augustine A. - In: Operations research, Management science : OR MS ; the … 45 (2005) 5, pp. 505-508

Persistent link: https://www.econbiz.de/10006500105

Inter-organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer–supplier relationships

Paulraj, Antony; Lado, Augustine A.; Chen, Injazz J. - In: Journal of operations management : publ. quarterly by … 26 (2008) 1, pp. 45-64

Persistent link: https://www.econbiz.de/10007895944

Customer focus, supply-chain relational capabilities and performance: Evidence from US manufacturing industries

Lado, Augustine A.; Paulraj, Antony; Chen, Injazz J. - In: The international journal of logistics management 22 (2011) 2, pp. 202-222

Persistent link: https://www.econbiz.de/10009286470

Customer focus, supply‐chain relational capabilities and performance

Lado, Augustine A.; Paulraj, Antony; Chen, Injazz J. - In: The International Journal of Logistics Management 22 (2011) 2, pp. 202-221

Purpose – This paper aims to investigate the extent to which a firm's customer focus drives several interlinked facets of supply chain management and their relationships to customer service and financial performance. Design/methodology/approach – Drawing on diverse streams of research, the...

Persistent link: https://www.econbiz.de/10014780723