Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...

The study developed and tested a model of work life balance of IT professionals employing structural equation modeling (SEM) to analyze the relationship between work place support (WPS) and work interference with personal life (WIPL), personal life interference with work (PLIW), satisfaction...

Background: Monitoring and surveillance are a fundamental part of the workplace environment, with employee performance and productivity as the main objects of scrutiny. However, many questions surround the ethical nature of managements' ability to employ advanced digital technologies to monitor...

In relation to the problem of SME productivity, it is necessary to investigate whether there is a problem of mismatch between workers and work and groups and corporate cultural values. This study aims to analyze whether the concept of innovative work behavior can mediate the relationship of...

The purpose of this study is to examine a hypothesized model investigating the impact of empowering leadership on happiness at work through the mediating role of job crafting. A translated pre-determined survey on a sample of Jordanian academics was used. A total of 325 usable returns were...