Purpose – Armies around the world face the dilemma of reaching the right size of the logistics chain, without compromising the effectiveness of it. The stocking of spares for maintaining the equipment and the vehicles of the army is done with just in case philosophy which results in huge...

Purpose – This paper aims to present an empirical case where fundamental changes in the environment have forced an organization to re‐evaluate its management control systems and possibly search for destabilizing supporting routines in order to unlearn the established ways of measuring and...

Purpose – Focusing on some of the key strands of equality and diversity (E&D), the purpose of this paper is to highlight the progress made by armed forces in implementing the E&D agenda, with specific focus on Anglophone countries and their allies. The research also looks at the obstacles...

Over the past few years, considerable attention has been focused on the implementation and usage of quality improvement and related techniques to the service industry. Reports on an ongoing project to implement a quality maintenance system (QMS) in a military maintenance organization. Total...

States that the US military has adopted total quality management (TQM) initiatives to help maximize effectiveness during downsizing. Identifies, however, some potential barriers to military applications, for example, the autocratic hierarchy on which the military is based may not be conducive to...

Purpose – The paper tested the hypothesis that, in compliance enhancing organizations like the police and the army, a resilience strategy of delegation and flexibility for countering external threats might be a better strategy for reducing risk perception among employees than an anticipation...

Purpose – The purpose of this paper is to further the theoretical understanding of leadership in emergency type organisations by modelling contextual aspects which are assumed to influence it. Design/methodology/approach – A theoretical analysis followed by an operationalisation of key...

Addresses the question of whether military expenditures in the Arab world have been at the expense of human capital development. Mainly finds that countries in the Arab world have experienced increases in human capital development associated with increased rates of military participation (armed...

Purpose – The purpose of this research is to develop a theoretical understanding of indirect leadership in a severely stressful peacekeeping context, focusing on the perspective of subordinates. Peacekeeping missions in recent decades have led to increased exposure to acute danger....

Purpose – This paper seeks to describe the evolution of SAP implementation methodologies and tools, in particular, Value SAP, with a focus on the Accelerated SAP (ASAP) implementation methodology and its evolution as a part of SAP's new Solution Manager tool. Design/methodology/approach –...