In this paper, I discuss the merits of online experiments for behaviourally informed policy making. The online experiments we have in mind combine elements of laboratory and natural field experiments (RCTs), with a focus on external validity. These experiments are increasingly used to...

In the current market environment, the actual dynamics of the application of internal corporate factors is differentiated. The company thus tries to influence customers' shopping behavior as effectively as possible. Therefore, it is important for the company to be able to adapt to these changes...

This essay is an introduction to a forthcoming special issue of the Journal of Consumer Policy, on Behavioural Economics, Environmental Policy and the Consumer. It emphasizes that consumer behavior can be greatly affected by the context, which may make it easy or difficult for people to make...

Analysis of consumer protection law and policy still largely uses a consumer sovereignty framework: actual markets are compared to an ideal in which consumer choices amidst competitive sellers maximize an aggregation of consumers’ subjective welfare functions. This ideal serves as both a...

« L’année 2021 a marqué les 50 ans de l’entrée en vigueur, au Québec, de la Loi sur la protection du consommateur. Cet ouvrage présente un bilan du mouvement consumériste au Québec, traite des enjeux qui caractérisent le rapport de pouvoir entre organisations et consommateurs et...

Before the behavioural turn, the economic account of consumer policy concerns was too optimistic and reductive. After the turn, we, the consumers, are more likely to need from an economic perspective a more intrusive consumer policy. This is the dismality thesis defended in this article. The...

What are the welfare effects of a policy that facilitates for insurance customers to privately and covertly learn about their accident risks? We endogenize the information structure in Stiglitz's classic monopoly insurance model. We first show that his results are robust: For a small information...