Kovach, Jami; Rae Cho, Byung; Antony, Jiju - In: International Journal of Quality & Reliability Management 26 (2009) 4, pp. 380-396
Purpose – Robust design is a well‐known quality improvement method that focuses on building quality into the design of products and services. Yet, most well established robust design models only consider a single performance measure and their prioritization schemes do not always address the...