Marsh, Robert F.; Blau, Shawn - In: Journal of Management Development 26 (2007) 3, pp. 200-212
Purpose – The paper seeks to identify elements of lean production that may be applicable to managers. Design …/methodology/approach – A survey was administered to 125 middle and lower level managers to assess perceptions about level of workload and … in process level, empowerment, and non value‐added time. Originality/value – These middle and lower level managers …