Purpose: Effective use of human resources is important for the profitability and governance of family firms. In a study of the human resource management (HRM) practices of US Hispanic family firms, the purpose of this paper is to discuss the implications of agency and stewardship governance....

Petrol retailing today is characterised by intense competition. In general South Wales is less affected by this than other areas; but the corner of south‐east Wales, containing both an Asda and a Carrefour, is not typical ‐ the innovative influence of these stores has had an effect on petrol...

Many theoretical frameworks assume that increasing organizational experience will produce convergence in problems, outcomes and activities. In this paper, we present three curiosities from field research in which increasing experience apparently generated more, not less, variability. We suggest...