Within this paper we explore transition paths firms can take to become product service system (PSS) innovators. Applying the dynamic capability approach we study how three firms have developed PSS innovations in the mobility sector (Car2Go by Daimler AG, Connect by Hertz by The Hertz...

The paper examines the role of service inputs in shaping the competitiveness of the manufacturing sector. It first estimates an export market share function of 18 manufacturing industries for 16 OECD countries over the period 1995 to 2000. The service linkage variables are derived from Input...

Introduction -- Part I. Towards a theory of innovation in services -- Part II. The nature of innovation in services : sectoral dynamics -- Part III. Measuring innovation in services and its impacts -- Part IV. Organizational and strategic patterns for service innovation -- Part V. Knowledge...