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The reasssesment of the service quality system within the Romanian hotel industry - a premise for increasing the competition of the tourist offer
Cristea, Adriana Anca - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 451-461
Persistent link: https://www.econbiz.de/10008667262
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The survey of the service quality : application to a hotel using the SERVQUAL model
State, Olimpia; Istudor, Nicolae - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 419-428
Persistent link: https://www.econbiz.de/10008667265
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Hotel names in Italy and Romania : a comparative analysis
Wochele, Holger - In: Names in commerce and industry : past and present, (pp. 317-329). 2007
Persistent link: https://www.econbiz.de/10003692240
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The effect of management commitment to service quality on job embeddedness and performance outcomes
Karatepe, Osman M.; Karadas, Georgiana - In: Journal of business economics and management 13 (2012) 4, pp. 614-636
Persistent link: https://www.econbiz.de/10009625685
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High-performance work practices and hotel employee performance : the mediation of work engagement
Karatepe, Osaman M. - In: International journal of hospitality management 32 (2013), pp. 132-140
Persistent link: https://www.econbiz.de/10009717658
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The effects of work overload and work-familiy conflict on job embeddedness and job performance : the mediation of emotional exhaustion
Karatepe, Osman M. - In: International journal of contemporary hospitality management 25 (2013) 4, pp. 614-634
Persistent link: https://www.econbiz.de/10009761344
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Hope, work engagement, and organizationally valued performance outcomes : an empirical study in the hotel industry
Karatepe, Osman M. - In: Journal of hospitality marketing & management 23 (2014) 5/6, pp. 678-698
Persistent link: https://www.econbiz.de/10010402051
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The effect of psychological capital on conflicts in the work-family interface, turnover and absence intentions
Karatepe, Osman M.; Karadas, Georgiana - In: International journal of hospitality management 43 (2014), pp. 132-143
Persistent link: https://www.econbiz.de/10010427926
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Modern technologies used to reduce costs in accommodation spaces from sustainable development perspective
Andrei, Ruxandra; Stan, Elena Roxana - In: Romanian economic and business review 5 (2010) 2, pp. 142-147
Persistent link: https://www.econbiz.de/10009272725
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Labour productivity and investments as determinants of wages : a pool data analysis of the Romanian hotel and restaurant sector
Surugiu, Camelia; Surugiu, Marius-Razvan; Dinca, Ana-Irina - In: Tourism economics : the business and finance of tourism … 18 (2012) 1, pp. 219-242
Persistent link: https://www.econbiz.de/10009518209