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Keys for successful implementation of total quality management in hospitals
Carman, James M.; Shortell, Stephen M.; Foster, Richard W. - In: Health care management review : HCM review 35 (2010) 4, pp. 283-293
Persistent link: https://www.econbiz.de/10008668637
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Impact of quality management on hospital performance : an empirical examination
Carter, Robert E.; Lonial, Subhash C.; Raju, P. S. - In: Quality management journal : QMJ 17 (2010) 4, pp. 8-24
Persistent link: https://www.econbiz.de/10008697070
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Special issue on quality management in healthcare
Prybutok, Victor R. (contributor) - 2010
Persistent link: https://www.econbiz.de/10008697527
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Going through the motions : an empirical test of management involvement in process improvement
Tucker, Anita L.; Singer, Sara J. - 2009
Persistent link: https://www.econbiz.de/10003931412
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Abschied vom einsamen Entscheider
Gawande, Atul; Morse, Gardiner - In: Harvard-Business-Manager : das Wissen der Besten 32 (2010) 7, pp. 98-102
Persistent link: https://www.econbiz.de/10003979057
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Qualitätsmanagement im Krankenhaus : Qualitäts- und Effizienzsteigerung auf der Grundlage des Total Quality Management
Kaltenbach, Tobias - 1991
Persistent link: https://www.econbiz.de/10008730542
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The effect of safety management systems on continuous improvement of patient safety : the moderating role of safety climate and autonomy
Naveh, Eitan; Katz-Navon, Tal; Stern, Zvi - In: Quality management journal : QMJ 18 (2011) 1, pp. 54-67
Persistent link: https://www.econbiz.de/10008841160
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Implementation of Lean and Six Sigma quality initiatives in hospitals : a goal theoretic perspective
Langabeer, James R.; DelliFraine, Jami L.; Heineke, Janelle - In: Operations management research : OMR ; advancing … 2 (2009) 1/4, pp. 13-27
Persistent link: https://www.econbiz.de/10003944801
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Competitve strategic grouping for hospitals : operational and strategic perspectives on the effective implentation of quality improvement initiatives
Yasin, Mahmoud M.; Gomes, Carlos Francisco; Miller, … - In: The TQM journal : the international review of … 23 (2011) 3, pp. 301-312
Persistent link: https://www.econbiz.de/10009154095
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Hospital benchmarking : are US eye hospitals ready?
Korne, Dirk F. de; Wijngaarden, Jeroen D. H. van; Sol, Kees - In: Health care management review : HCM review 37 (2012) 2, pp. 187-198
Persistent link: https://www.econbiz.de/10009544770