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Eklöf, Jan A.
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4
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Total quality management
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Ds Fi
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Measuring business excellence : the journal of organizational performance management
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SSE working paper series in business administration
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Varying data quality and effects in economic analysis and planning
Eklöf, Jan A.
-
1992
Persistent link: https://www.econbiz.de/10000840909
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2
Distribution of incomes and consumption in Lesotho : a study based on the 1986-87 household budget survey data
Eklöf, Jan A.
;
Molapo, Peete
-
1989
Persistent link: https://www.econbiz.de/10000807927
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3
Produktions-, kostnads- och produktivitetsutveckling inom den sociala sektorn 1970 - 1980 : rapport till Expertgruppen för Studier i Offentlig Ekonomi
Eklöf, Jan A.
;
Ferrmark-Hanno, Cathrina
;
Pettersson, Hans
-
1985
Persistent link: https://www.econbiz.de/10000763645
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4
Testing and correcting for sample selection bias in discrete choice contingent valuation studies
Eklöf, Jan A.
;
Karlsson, Sune
-
1997
Persistent link: https://www.econbiz.de/10000961922
Saved in:
5
Human aspect in service quality : EPSI benchmark studies
Eklöf, Jan A.
;
Selivanova, Irina
- In:
Total quality management & business excellence : an …
19
(
2008
)
7/8
,
pp. 827-841
Persistent link: https://www.econbiz.de/10003749542
Saved in:
6
Linking customer satisfaction with financial performance : an empirical study of Scandinavian banks
Eklöf, Jan A.
;
Podkorytova, Olga
;
Malova, Aleksandra
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1684-1702
Persistent link: https://www.econbiz.de/10012385054
Saved in:
7
Customer perception measures driving financial performance : theoretical and empirical work for a large decentralized banking group
Eklöf, Jan A.
;
Hellström, Katerina
;
Malova, Aleksandra
; …
-
2016
Persistent link: https://www.econbiz.de/10012051416
Saved in:
8
Customer perception measures driving financial performance : theoretical and empirical work for a large decentralized banking group
Eklöf, Jan A.
;
Hellstrom, Katerina
;
Malova, Aleksandra
; …
- In:
Measuring business excellence : the journal of …
21
(
2017
)
3
,
pp. 239-249
Persistent link: https://www.econbiz.de/10011797985
Saved in:
9
Patient satisfaction and priority setting in ambulatory health care
Eckerlund, Ingemar
;
Eklöf, Jan A.
;
Nathorstböös, Jörgen
- In:
Total quality management
11
(
2000
)
7
,
pp. 967-978
Persistent link: https://www.econbiz.de/10007178167
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10
Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - On measuring interactions between custom...
Eklöf, Jan A.
;
Hackl, Peter
;
Westlund, Anders
- In:
Total quality management
10
(
1999
)
4-5
,
pp. S514
Persistent link: https://www.econbiz.de/10007185875
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