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The influence of spirituality on buyer perception within business-to-business marketing relationships : a cross-cultural exploration and comparison
Standifer, Rhetta L.; Evans, Kenneth R.; Dong, Beibei - In: Journal of relationship marketing : innovations & … 9 (2010) 3, pp. 132-160
Persistent link: https://www.econbiz.de/10008778751
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The effects of customer participation in co-created service recovery
Dong, Beibei; Evans, Kenneth R.; Zou, Shaoming - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 123-137
Persistent link: https://www.econbiz.de/10003679924
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How sales controls affect job-related outcomes : the role of organizational sales-related psychological climate perceptions
Evans, Kenneth R.; Landry, Timothy D.; Lie, Po-Chien; … - In: Journal of the Academy of Marketing Science 35 (2007) 3, pp. 445-459
Persistent link: https://www.econbiz.de/10003531895
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Sales force-generated marketing intelligence
Evans, Kenneth R.; Miao, C. Fred - In: The Oxford handbook of strategic sales and sales management, (pp. 174-200). 2011
Persistent link: https://www.econbiz.de/10008991513
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Effects of formal sales control systems : a combinatory perspective
Miao, C. Fred; Evans, Kenneth R. - In: International journal of research in marketing : IJRM ; … 29 (2012) 2, pp. 181-191
Persistent link: https://www.econbiz.de/10009569976
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Advancing sales performance research : a focus on five underresearched topic areas
Evans, Kenneth R.; McFarland, Richard G.; Dietz, Bart; … - In: The journal of personal selling & sales management : JPSSM 32 (2012) 1, pp. 89-105
Persistent link: https://www.econbiz.de/10009505522
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Effect of customer participation on service outcomes : the moderating role of participation readiness
Dong, Beibei; Sivakumar, K.; Evans, Kenneth R.; Zou, … - In: Journal of service research : JSR 18 (2015) 2, pp. 160-176
Persistent link: https://www.econbiz.de/10011283711
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Manufacturers' representative-principal relationship management : a principal leadership style and support perspective
Pass, Michael W.; Evans, Kenneth R.; Lastovicka, John L.; … - In: Journal of relationship marketing : innovations & … 11 (2012) 3, pp. 125-148
Persistent link: https://www.econbiz.de/10009660465
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The interactive effects of sales control systems on salesperson performance : a job demands-resources perspective
Miao, C. Fred; Evans, Kenneth R. - In: Journal of the Academy of Marketing Science 41 (2013) 1, pp. 73-90
Persistent link: https://www.econbiz.de/10009719768
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Store managers, profitability and satisfaction in multi-unit enterprises
Murray, Lynn M.; Evans, Kenneth R. - In: The journal of services marketing 27 (2013) 3, pp. 207-222
Persistent link: https://www.econbiz.de/10009761811