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Das Fachbuch stellt die Glieder der digitalen Wertschöpfungskette des eBusiness resp. eCommerce in den Mittelpunkt und widmet jedem Teilglied ein eigenes Kapitel: eProducts & eServices, eProcurement, eMarketing, eContracting, eDistribution, ePayment sowie eCustomer Relationship Management....

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Service 4.0 : Technology-Enabled Customer-Centric Supply Chains

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Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics – Case Study on Women’s Clothing...

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3D printing : enabling customer-centricity in the supply chain

Martinelli, Elisa Martina; Christopher, Martin - In: International journal of value chain management : IJVCM 10 (2019) 2, pp. 87-106

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Strategic alliances and marketing partnerships : gaining competitive advantage through collaboration and partnering

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Evolving a theory of performance-based logistics using insights from service dominant logic

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Timeliness and transaction management in extended enterprises

Tam, Kinsun; Tsang, Roy H. - In: International journal of business information systems : … 2 (2007/08) 4, pp. 392-412

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Relational benefits and manufacturer satisfaction : an empirical study of logistics service in supply chain

Li, Ling; Ford, John B.; Zhai, Xin; Xu, Li - In: International journal of production research 50 (2012) 19, pp. 5445-5459

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Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants

Shi, Xinping; Ziqi Liao - In: International journal of hospitality management 35 (2013), pp. 112-121

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Enhancing the supplier's non-contractual project relationships with designers

Sariola, Rami; Martinsuo, Miia - In: International journal of project management : the … 34 (2016) 6, pp. 923-936

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The effect of relation specific information technology on collaborative coordination in business-to-business relationships

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