Bruneel, Herwig; Maertens, Tom; Walraevens, Joris - In: European Journal of Operational Research 235 (2014) 1, pp. 149-158
This paper considers a discrete-time priority queueing model with one server and two types (classes) of customers. Class-1 customers have absolute (service) priority over class-2 customers. New customer batches enter the system at the rate of one batch per slot, according to a general...