Tenix won the ANZAC Ship Contract in November 1989 to build ten guided missile frigates for the navies of Australia and New Zealand. The ships are planned to have a service life of 25 to 30 years. Within this time period, there will be changes in the operational requirements for these vessels....

The main objective of any supply chain is to satisfy its customers by supplying goods and services at the right time, the right place, the right quantity and the right quality, which determines the productivity. This age of globalisation has made the pressure more intense for supply chains. In...

Currently, there is a great interest in performance measurement, with many companies attempting to implement the balanced scorecard. However, there is also evidence that many of these implementations are not successful. This paper reviews the different performance measurement system design...

In parallel to the focus on what is a high performance R&D and new product development (NPD) organisation, the question of measuring the performance of R&D and NPD is gaining increasing interest. Internally, many projects never result in a commercial product, and if they do, still many new...

Business's impacts on the natural environment have become an increasingly topical issue, with significant implications for commercial success. Companies are developing methods of performance measurement in this area to support both their internal management and, for some companies, voluntary...

This paper presents the findings of an empirical study that was designed to investigate the usage and requirements of business performance measurement in organisations operating in today's digital age. Furthermore, the study was designed to discover whether there are any significant differences...

Performance measurement is a conscious effort on the part of any organisation to know its standing vis-a-vis others in the contemporary field besides its attempt to know the utilisation of its internal resources. In today's highly competitive business environment, an effective performance...

Assessing information technology (IT) performance has become increasingly important as companies continue to invest heavily in IT to streamline and reengineer business operations in order to compete more effectively in the global environment. This study examines metrics used to assess IT...

This paper is an exploratory case study illustrating the importance of performance measures applied at the level of organisational networks. Traditional practice is limited to measuring performance independently at the level of each member of a network. This paper aims to draft basic principles...

Several methods and indicators are used to measure logistic performances; thus sometimes there are various values for the same performance. This paper starts examining the structure for a supply chain performance measurement according to the service quality requirements, and determines an...