The success of platform companies often depends on their ability to “scale” their customer and supplier base. Existing studies have focused on a variety of approaches that platforms may use to “scale” but have not systematically considered that platforms might acquire other companies as...

A burning question for information systems (IS) researchers and practitioners is whether and how IT can build a competitive advantage in turbulent environments. To address this question, this study focuses on the business process level of analysis and introduces the construct of IT leveraging...

A turbulent business environment is characterized by unpredictability arising from unexpected changes in market demand and consumer preferences, new technology developments, and technological breakthroughs. Our research shows that there are three types of IT-enabled business capabilities that...

Organizations are increasingly engaged in competitive dynamics that are enabled or induced by IT. A key competitive dynamics question for many organizations is how to build a competitive advantage in turbulence with digital IT systems. While the literature has focused mostly on developing and...