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How can we develop academic and student surveys to measure and evaluate the quality of services at higher education institutions? : insights from a non-profit HEI in the Sultanate...

Al-Hemyari, Zuhair A.; Al Rajhi, Waleed - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 134-161

Persistent link: https://www.econbiz.de/10013257346

A framework for fostering the quality of HEIs : data collection, evaluation, indication and validation

Al-Hemyari, Zuhair A.; Al-Sarmi, Abdullah M. - In: International journal of quality and innovation 3 (2016) 1, pp. 42-66

Persistent link: https://www.econbiz.de/10012648717

Impact of financial management on improving quality at Jordanian public university hospitals

Al Raoush, Atef T.; A'Aqoulah, Ashraf; Al-Balas, Samir; … - In: Journal of information & knowledge management : JIKM 19 (2020) 3, pp. 2050025-1-2050025-12

Persistent link: https://www.econbiz.de/10012321674

Application of the Kano model for a better understanding of customer requirements in higher education : a pilot study

Madzík, Peter; Budaj, Pavol; Mikuláš, Dalibor; … - In: Administrative Sciences : open access journal 9 (2019) 1/11, pp. 1-18

Various pieces of information and knowledge turn into "know-how" simply by their application in the market. This applies to all spheres of activities. It is therefore important to know and understand the requirements of customers already in the stage of making a product, and to confront these...

Persistent link: https://www.econbiz.de/10012126991

Understanding the quality management of private universities in Bangladesh : a hierarchical model

Hossain, Md. Moazzem; Hossain, Mohammad Alamgir - In: Quality management journal : QMJ 26 (2019) 4, pp. 191-206

Persistent link: https://www.econbiz.de/10012309574

A framework for implementing Six Sigma methodology to accredit university campus facilities in Kuwait

Aldaihani, Majid M.; Alhussainan, Adel A.; Terro, … - In: International journal of productivity and quality … 20 (2017) 2, pp. 217-237

Persistent link: https://www.econbiz.de/10011719631

Gestaltungsmodell der Kennzahlen und Indikatoren bei der Einführung und Weiterentwicklung von Qualitätsmanagementsystemen für deutsche Hochschulen

Reschke, Rebecca - 2019 - 1. Auflage

Terminologie und wissenschaftliche Grundlagen der Objektbereiche -- 2.1 Hochschule und Akkreditierung -- 2.1.1 Begriffsverständnis … Hochschule und Akkreditierung -- 2.1.2 Hochschulwesen -- 2.1.3 Akkreditierung -- 2.1.4 Zusammenfassung der Objektbereiche … Hochschule und Akkreditierung -- 2.2 Qualität und Qualitätsmanagementsysteme -- 2.2.1 Begriffsverständnis Qualität -- 2 …

Persistent link: https://www.econbiz.de/10012032882

Gestaltungsmodell der Kennzahlen und Indikatoren bei der Einführung und Weiterentwicklung von Qualitätsmanagementsystemen für deutsche Hochschulen

Reschke, Rebecca - 2019 - 1. Auflage

Persistent link: https://www.econbiz.de/10012035466

Universities and smart cities : the challenges to high quality

Anttila, Juhani; Jussila, Kari - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 1058-1073

Persistent link: https://www.econbiz.de/10011918844

Performance management model : a study in Thai Public Higher Education Institutions

Palasai, P.; Sirisoponsilp, S.; Chandrachai, A. - In: International journal of economics and management 11 (2017) 1, pp. 59-73

Persistent link: https://www.econbiz.de/10011924659