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Commuters with high mobility create a complex transit system that implies the various usage of TU (transit unit). Boarding into Bus Rapid Transit or alighting from High Speed Train becomes daily routine to finally arrive in working place or school. Old-fashioned fare collection of transportation...
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The purpose of this study is to examine the effect of automation attributes in railway digital ticket payment toward the commuters’ satisfaction and retention in railway transportation. Digital payment security is one of the essential qualities which was little discussed in determining public...
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