Many Chinese companies rely on externally acquired innovations rather than developing their own. The best way to rapidly commercialize externally acquired innovations in a Chinese company, however, is still a rather new research topic. This paper reports research towards development of an...

Records the research on the relationship between TQM, ISO 9000 certification and business performance improvement. The research is based on a survey conducted in Norway. Finds that the TQM criteria (or enablers) such as quality leadership, human resource development, quality information, etc....