Sun, Hongyi; Kee Hui, Ip; Tam, Agnes Y.K.; Frick, Jan - In: The TQM Magazine 12 (2000) 5, pp. 350-354
This paper records the research on the investigation of the empirical relationship between employee involvement (EI) and quality management. It is based on data from a survey of 180 manufacturing companies. The main findings are: EI is positively correlated with total quality management (TQM)...