Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early identification and appropriate...

Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest employee turnover rate...

This paper uses the study of two ESG data vendors – KLD and Innovest – to exemplify the “social origins of ESG” argument made by Eccles and Stroehle (2018). Based on in-depth interviews with the organizations' founders and historical document analysis, we recap the history of the cases...

Interest in measuring companies’ behavior along economic, social, and governance (ESG) criteria reflects two important objectives: social values and financial performance. Nevertheless, measuring these has been difficulty, leading to confusion about ESG investing’s effectiveness. New data...