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Logistics Outsourcing Relationships : Measurement, Antecedents, and Effects of Logistics Outsourcing Performance

Deepen, Jan M. (contributor) - 2007

This book uses state-of-the-art scientific methods to reveal that most firms currently do not realize the full potential of logistics outsourcing. It shows the complexity of outsourcing performance and that its true drivers lie in the relationship between service providers and their customers....