"The Conversion Code, 1st edition, taught real estate agents to engage with their prospective customers online first using social media, mobile apps, blogs and live chat, before ever meeting in-person. It quickly became one of the bestselling books on marketing and advertising real estated--with...

Japanese manufacturing firms established in Britain have often been portrayed as carriers of Japanese corporate best practice for work and employment. In this book, the authors challenge these views through case study research, undertaken at several Japanese manufacturing plants in Britain...

Debate about irrigation development of water resources in northern Australia has been hampered by a lack of quantitative information to enable accurate assessment of the volume of water that could potentially be regulated in the ‘North’ (north of the tropic of Capricorn). Too often the...

Globalization of capital accumulation and transnational production highlight a shifting paradigm in labour process theory, which requires a theorization on the spatial politics of production.The shift from Taylorism and Fordism (mass production and welfare-state interventions) to flexible...

This article draws on fieldwork conducted with nurses in two sites of NHS Direct, the English tele-nursing service.Theoretically it has two objectives. Firstly to examine a group of professional workers in order to show how the discourse of work transformation associated with the call centre...

Current cross-national organisational theory remains tied to stark polarisation between convergence and divergence, universal and relative, frames of analysis. Attempts at synthesis between these forces allow for, but do not always explain, why the organisation of work should be constantly...

This paper examines the parallels between French and American perspectives on automation as a break with mass production in the 1960s, and French and American debates on Neo-Fordism/Flexible Specialisation as a break with mass production in the 1970s and 1980s. It explores the question of...

This study was concerned with the different health and illness beliefs of patients choosing traditional vs alternative medicine. Two groups of patients, one visiting a GP and the other a homoeopath, were not significantly different in terms of sex, age, education, martial status, religion and...