"This book provides exploration of the opportunities, benefits and costs associated with virtual work, addressing several communicative, relational and practical issues associated with virtual work"--Provided by publisher.

This book reviews innovations and trends in virtual organizations. Topics include knowledge creation and management, virtual customer networks, e-commerce, and virtual communities, offering analysis of the full spectrum of technologies, applications, practices, and outcomes within this field.

Conflict appears to inherently exist in inter-organizational business collaborations often because the organizations involved operate with different processes, norms and goals. Further, in dispersed inter-organizational collaborations, the challenges tend to be even more due to the prevalence of...