Top management support and external information systems (IS) expertise, in the forms of consultants and vendors, have been identified as 2 key factors for effective IS implementation in small businesses. This article proposes a framework for IS implementation in small businesses. The framework...

Part I: Keynotes -- Part II: Future Tools -- Part III: Business Process Models -- Part IV: Requirements Engineering and Testing of ERP Systems -- Part V: Open Source -- Part VI: ERP Training -- Part VII: Mobility for Business Applications -- Part VIII: Cultural Issues in ERP Systems -- Part IX:...