Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’...

Purpose – This paper aims to provide an overview of theories used in the field of employees’ information systems (IS) security behavior over the past decade. Research gaps and implications for future research are worked out by analyzing and synthesizing existing literature....