The present paper examines the productivity and profitability in pre and post e-banking periods and highlights the emerging issues and new strategies to enhance the performance of bank groups in today’s liberalized, globalized and IT era. The paper concludes that though there is a paradigm...

Indian banking industry has undergone qualitative changes due to banking sector reforms where the well-known parameters have thoroughly changed. The entry of new private sector banks into the Indian banking industry has brought in a torrent of new challenges for Public Sector Banks (PSBs) at a...