Purpose – This case study aims to report findings on the implementation of electronic health records (EHR) by a multi‐specialty physician group in the greater south central Pennsylvania area and offers implications for HR professionals. Design/methodology/approach – Sixteen employees from...

Why do some management ideas take root and remain viable and others wither and die? This article offers four fundamental reasons: all organizations are basically living, social organisms; culture is more powerful than anything else in the organization; system‐focused interventions work,...

Classical management emphasizes efficiency, uniformity, control, predictability, and economies of scale. These principles, which are based on a mechanistic model, have been ingrained in the systems, organization structures, values, and assumptions of our culture. The emerging economy, on the...

In this interview, international strategy guru Gary Hamel explains the thinking behind his new book, Leading the Revolution. He believes that the impetus for radical change in a business must come from the ideas and energies of the people within the company, not from consultants or external...

Most executives are well aware of the acceleration in the pace of business, and they want to know what to do about it. The authors talked with executives in 40 companies about how they are dealing with this issue and identified five business‐model myths that are holding these firms back....

The explosion of growth in the new economy intensifies and exacerbates the need for performance management, yet many managers consistently fail to seriously support these efforts because they focus on routine and stability in business. Strategic Innovation involves making knowledge creation and...

Strategy execution is emerging as one of the critical sources of sustainable competitive advantage in the twenty‐first century. As a result, strategy execution can no longer take a back seat to strategy formulation. Success depends on a new strategic paradigm that includes world‐class,...

Purpose – Guidelines for igniting and sustaining a change initiative that will generate competitive advantage. Design/methodology/approach – As a coach and facilitator of a number of highly successful change efforts, the author has discovered a few key practices can provide leaders with a...

Purpose – As firms once again come to see knowledge management as central to having an effective, efficient organization, executives should address the problem of how the firm can capture the promise of knowledge management while sidestepping the pitfalls. This article aims to offer steps to...

Purpose – For half a century, experts have offered leaders a standard model of how to transform organizations. It involves unfreezing them, developing a clear picture of the future, managing to make the picture a reality, and then changing systems to support the new ways. However, studies have...