Today’s corporate environments are characterized by growing dynamics and uncertainties. Here, flexibilitygains importance as a critical success factor. This is especially true for long-term customer-supplierrelationships. As a solution to the mentioned uncertainties connected with such a...

Two defence contracts for availability are studied in the attempt to better understanding the provision ofservice in a maintenance, repair and overhaul environment that is contracted on the performance of theequipment, rather than merely providing equipment. The nature of the contract changes...

Companies from industrialised nations are faced with the threat of competition from low-cost countries. Wesuggest Industrial Product Service Systems (IPS²) as a possible answer. But as the development andproduction can be quite expensive for the supplier, the question arises how the net...