Purpose – This paper seeks to examine how aerospace design and integration teams in a highly partnered supply chain are able to leverage extant capabilities and develop new ones when faced with the necessity to adapt to organizational change. Design/methodology/approach – Building on the...

Purpose – This paper aims to address the issue of sustainability of excellence in today's turbulent environment and evaluates the effectiveness (to achieve objectives) of quality strategy in a DAP‐winning company. Design/methodology/approach – A face‐to‐face interview and a literature...

Purpose – The purpose of this paper is to contribute learning, knowledge creation and knowledge transfer obtained through a web-based role-play simulation environment as an intelligent approach towards organisational change. Such change occurs in the organisation during its transition to a new...

Notes that while total quality management has elements in behavioural and culture change which look to empowerment, the reality has been a selective, if not cynical, use of tools and language. Points out that successful TQM initiatives abound and that often they involve a method of...

While total quality management (TQM) has been widely applied in the management of change, and is likely to remain a priority into the next century, failure rates at times above 75 per cent give cause for concern. The study on which this paper is based has reviewed TQM as an approach to change...

Visionary management is a key issue for all organizations. It is a never‐ending journey toward competitive advantage. By making visionary thinking a part of your daily routine, you will integrate it into all aspects of your work. This should become your organization’s way of life. This...

Change is often brought about by an organization’s old ways being shown to be ineffective and inefficient in the currrent market environment. For most organizations this is usually found out too late in today’s rapid pace of Internet speed change. Organizations must approach change just as...

The term “transformation” is much used in the practice and literature of management and organizations. We are curious as to why there has been little challenge to or questioning of usage of the term. In this paper we identify a number of dimensions on which usage of ‘transformation’...