Contents: Part I: Setting the scene -- 1. Introduction to a research agenda for workplace stress and wellbeing / E. Kevin Kelloway and Cary L. Cooper -- 2. Workplace stress and wellbeing: Pathways for future research advances / James Campbell Quick -- 3. The cost of stress to uk employers and...

Research on workplace violence has proliferated in recent years. This handbook reflects and summarises the current state of knowledge and presents a comprehensive overview of current theory, research and organisational practice relating to workplace violence and aggression

The service-profit chain model ( Heskett, Jones, Loverman, Sasser, & Schlesinger, 1994 ) highlights the well-documented relationship between employee and customer attitudes suggesting that employees who are satisfied and engaged with their work provide better customer service resulting in higher...

Employee mental health problems are among the most costly issues facing employers in the developed world. Recognizing this, many employers have introduced resources designed to help employees cope with stressors. Yet, most employees fail-to-use these resources, even when they need them and could...

The increasing societal awareness of employee mental health issues, especially within the ongoing COVID-19 pandemic, has led to a great deal of research examining the occupational predictors and outcomes of mental ill health. The consequences of employee mental illness can be significant to...

Purpose – The purpose of this paper is to review organizational research on the criterion-related validity of the Big Five model of personality with a view to examine the organizational utility of facet measures of personality. Design/methodology/approach – A literature review of studies...

Questions about the causes or sources of work stress have been the subject of considerable research, as well as public fascination, for several decades. This text focuses primarily on identifying the different sources of work stress across different contexts and individuals

Purpose – The purpose of this study is to use the theory of planned behavior to test a structural model of retirement timing intentions of older workers in Canada following the abolishment of mandatory retirement. Design/methodology/approach – A survey of 281 working individuals was...

Develops, tests and replicates a model of workplace sexual harassment and its personal and organizational consequences. The frequency of sexual harassment experiences predict workplace negative mood which, in turn, predicts psychosomatic wellbeing, turnover intentions and interpersonal (i.e....

Purpose – The purpose of this paper is to examine the literature assessing the return-on-investment (ROI) of healthy workplace programs. Design/methodology/approach – Used a narrative review to summarize and evaluate findings. Findings – Although substantial ROI data now exist,...