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Quality management and innovation : a review of quantitative studies
Riillo, Cesare Antonio Fabio - In: International journal of productivity and quality … 14 (2014) 4, pp. 441-456
Persistent link: https://www.econbiz.de/10011283349
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Argentina: recent dynamics in the software and it services industry
Barletta, Florencia; Pereira, Mariano; Robert, Verónica; … - In: CEPAL review (2013) 110, pp. 133-150
Persistent link: https://www.econbiz.de/10010240257
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The challenge of integrating innovation and quality management practice
Palm, K.; Lilja, J.; Wiklund, H. - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 34-47
Persistent link: https://www.econbiz.de/10011555078
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Exploring linkage of quality management to innovation
Leavengood, Scott; Anderson, Timothy R.; Daim, Tugrul U. - In: Total quality management & business excellence : an … 25 (2014) 10, pp. 1126-1140
Persistent link: https://www.econbiz.de/10010417989
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Financial impacts of innovation in Six Sigma projects
Oprime, Pedro Carlos; Pimenta, Márcio Lopes; Jugend, Daniel - In: Total quality management & business excellence 32 (2021) 8, pp. 829-851
Persistent link: https://www.econbiz.de/10012513928
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Effect of organizational culture and quality management on innovation among Nigerian manufacturing companies : the mediating role of dynamic capabilities
Shuaib, Kabir Musa; He, Zhen; Song, Lisha - In: Quality management journal : QMJ 28 (2021) 4, pp. 223-247
Persistent link: https://www.econbiz.de/10012650363
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The Palgrave Handbook of Service Management
Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022
study -- Chapter 12: How contemporary scholarship addresses service management practices -- Chapter 13: Contract Innovation …: Transformative Service Research: Where We Are and Moving Forward at the Collective Level -- Part 4: Service Design and Innovation …: Service Design - Innovation for Complex Systems -- Chapter 26: The multiple identities of service design in organizations and …
Persistent link: https://www.econbiz.de/10013203497
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Exploring the emergent quality management paradigm
Fundin, Anders; Backström, Tomas; Johansson, Peter E. - In: Total quality management & business excellence 32 (2021) 5, pp. 476-488
Persistent link: https://www.econbiz.de/10012440305
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Decertification in quality-management standards by incrementally and radically innovative organizations
Clougherty, Joseph A.; Grajek, Michał - 2022
The literature on quality-management standards has generally focused on the drivers, motivations, and performance effects of adopting such standards. Yet the last decade has witnessed a substantial degree of decertification behavior, as organizations have increasingly decided to voluntarily...
Persistent link: https://www.econbiz.de/10013266021
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Die Innovations-Bilanz : Methoden zur Analyse und Bewertung von Innovation, Qualität und Personalentwicklung in Unternehmen
Nagel, Kurt; Schröter, Jan-Henrik; Hiller, Simon - 2012
Persistent link: https://www.econbiz.de/10009491911