The field of financial services is one of the fastest changing sectors of the economy. The author argues that this and the changing motivation of people working in the financial services sector mean that a new approach is required to ensure that change both can be managed and can benefit the...

In recent years investment research has been produced by banks and investment houses which have conflicting interests between clients as investors and clients as investment targets. This creates problems for large institutional investors. They need independence and more focused investment...

Purpose – Whether you are delivering an update at a staff meeting or addressing shareholders at the annual meeting, you are “performing” as a speaker. Your verbal and non‐verbal communications continually impact others, meaning you are always “on.” How you share ideas on a daily...

Purpose – Reinforce the importance of influence skills, collaborative decision‐making and flexible leadership styles in today's complex business environment. Design/methodology/approach – Introduce research conducted by Robert Cialdini, Ph.D. on influence and explain how these skills can...

Purpose – The objective of this paper is o explore the negative consequences of dysfunctional working relationships on individuals, teams and organizations as a whole. More importantly, this article will equip leaders with the insights necessary to recognize the symptoms of this negative...

Purpose – The purpose of this paper is to explore the negative consequences of excessive overachieving behavior on leaders, their peers, their subordinates and the organization. Readers will learn to recognize overachiever behaviors and develop the skills to channel that behavior more...