Czuchry, Andrew J.; Hyder, Carroll; Yasin, Mahmoud; … - In: International Journal of Quality & Reliability Management 14 (1997) 9, pp. 876-898
Explores the dynamic relationships involved in achieving a strategic quality orientation in a business setting. The relevant literature was revived. A methodology for implementing a strategic quality perspective was developed and tested in a field study. The methodology stresses both the...