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La calidad de la relación : un...
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La formación de la lealtad de un cliente de una compañía aérea : diferencias entre aerolíneas tradicionales y de bajo coste
Forgas, Santiago
;
Moliner, Miguel A.
;
Sánchez, Javier
; …
- In:
Cuadernos de economía y dirección de la empresa : CEDE
14
(
2011
)
3
,
pp. 162-172
Persistent link: https://www.econbiz.de/10009880178
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