Describes the current industrial scenario which is marked by the proliferation of theoretical ideas and concepts on total quality management (TQM) proclaimed by numerous quality management and engineering experts. Insists on the need to streamline these ideas and concepts so that TQM programmes...

Various conceptual models are brought together to provide a comprehensive approach for the strategic management of quality at the business level. A synopsis of these models is given, and these are related to each other. Using strategic planning models, implications are drawn for the management...

Purpose The purpose of this paper is to investigate diversity of marketing practices of firms operating in the same environment, by identifying how management perception and business strategy (BS) fits with the choice of the marketing practice. Design/methodology/approach A model was developed...

This paper addresses issues met when designing, implementing, using and continuously updating performance measurement systems in manufacturing companies. The paper develops, from theory, a framework for analysing the implementation of a performance measurement system and uses this framework to...

The focus of this paper is on purchasing and supplier involvement in the firm. Using the resource‐base view of the firm, hypotheses are developed concerning purchasing/supplier involvement, strategic purchasing and firm’s financial performance. A model of the hypothesized relationships is...

This paper introduces the special issue on “Operations strategy and performance: a resource‐based perspective”. It assesses recent and current trends in operations strategy and performance management and points out that, although developments in resource‐based theory, together with the...

The resource‐based view (RBV) and the dynamic‐capabilities approach (DCA) have emerged as two important frameworks in strategic management that seek to explain why firms are different. In recent years operations management scholars have sought to integrate both RBV and DCA within the field's...

The selection of an appropriate enterprise resource planning (ERP) solution remains a complicated task. Since the fundamental role of an ERP solution is to support corporate operations, a key consideration is its alignment with the process requirements of the firm. This work is an investigation...

This paper considers third party logistics (TPL) from a resource and competence perspective. New competencies are developed in the relationship between the shipper and the TPL provider. A typology of TPL relationships is developed going from market exchanges to joint logistics solutions. Here,...

The aim of the paper is to demonstrate how business process‐based approach (PROPHESY) facilitates integration of resource‐based and market‐based approaches to strategy management. The paper begins by presenting resource‐based and market‐based strategy management approaches generally....