Urbanists share and reproduce three stereotypes about North American suburbs. First, many invoke a clichéd ideal: the desire to enjoy quiet privacy in a low-density residential environment near the urban fringe. Second, they assume that most suburbs have actually conformed to this ideal. Third,...

In this paper, we measure the indirect impact of FDI on the total factor productivity of domestic plants in a number of UK manufacturing industries, 1974-95, using a standard production-function-based approach. We use data from the UK ARD and information derived from UK input-output tables. Our...

This study empirically assesses the microeconomic productivity impact associated with export-market transitions, providing the first analysis for the whole tradable economy for the UK. Using weighted firm-level data for both UK production and service sectors covering the 1996--2004 period, and...

Retailers are using the term retail theatre (theater) to imply a service offer that is different and special. An important component of the offer is an increased opportunity for consumers to interact and participate within the overall experience. This article compares consumer participation in...

Purpose – The aim of this paper is to investigate the effectiveness of business improvement methods (BIM/TQM) in contributing to innovation implementation in SMEs within peripheral regions. Design/methodology/approach – A survey with responses from 606 SMEs in the North West European...

Purpose – This paper aims to demonstrate the applicability of a theatrical framework for improving the effectiveness of the knowledge transfer of service research findings to practitioners. Design/methodology/approach – A case study approach is adopted. The operation of a...

Project‐based industries, like the construction industry, are probably the most in need of a learning culture and yet may be least open to such philosophies. The paper gives a brief overview of the UK construction industry and then reports on a survey of attempts to engender learning which...