This study aims to test a new conceptual model based on the relationship between quality management (QM), environmental management maturity (EMM), adoption of external practices of green supply chain management (GSCM) (green purchasing and collaboration with customers) and green performance (GP)...

In order to ensure efficient and effective health care, of equal high quality and accessibility, at all the levels of healthcare and across the entire Croatian territory, all operators in health services are required to establish, develop and maintain a system for assuring and improving the...

Lately, the quality management has integrated more and more among its components Corporate Social Responsibility (CSR). With strong roots in the foundation for sustainable development, protection of the environment, issues of social justness and economic growth, CSR raises numerous issues...

Good performance of quality management systems in enterprises is a key factor in the international and domestic market competitiveness. This paper analyzes small and medium enterprises (SMEs) in the local supply industry. We perform a search of competitiveness strategies present within the...

The essence, riles and preconditions of process creation for process-oriented quality control system at industrial enterprise are examined. Process of quality management is determination, and multilevel structure of process production of industrial goods, is offered. Generalized and complemented...

In the article the problem of quality management of products is examined on an industrial enterprise. The integrated process of quality management of products is offered. Generalized and complemented list of factors which influence on quality of industrial products.

The article is devoted to increasing the level of competitiveness at the enterprises of restaurant economy at the expense of improvement of quality of providing services.

In the article a question is considered in relation to determination of influence of quality management of products and by her competitiveness on end-point of activity of enterprise

В публикации раскрыты научно-теоретические аспекты управления качеством услуг на предприятиях гостиничного хозяйства, разработаны предложения по...

В статье исследованы основные этапы эволюции понимания и формирования подходов к управлению качеством. Прослежены возникновение и путь развития научной мысли...