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Financial decision-making rarely follows models derived from economic theory, which postulate that people are rational economic actors. Psychological alternatives abound. The Tversky-Kahneman heuristics approach is dominating, but it needs to be complemented with emotional and personality...
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Emotioner är av avgörande betydelse i människors liv, men först ganska nyligen har deras betydelse i arbetslivet uppmärksammats. Begreppet emotionell intelligens (EI) som etablerades omkring 1990, och populäriserades i Golemans framgångsrika böcker, är ett exempel på den utvecklingen....
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