The monograph analyses (a) the potential impact of information technology (IT) on organisational issues that directly concern the personnel function; (b) the nature of personnel’s involvement in the decision making and activities surrounding the choice and implementation of advanced...

Critically reviews and compares the concepts of business process re‐engineering (BPR), which has recently addressed the issue of changing organizations through the use of information technology (IT) and socio‐technical design (STD), which has traditionally been concerned with the matching of...

Considers the nature and importance of intelligent buildings. Examines why intelligent buildings are important in terms of occupants, managers, owners, and developers, how the benefits are realized, and the components of intelligent buildings in facilities management, information management,...

Presents the background to open protocols, which the IT industry sees as the solution to integrating the different control systems in buildings or campuses. Discusses various initiatives in progress, and concludes that the expenditure on overlaying standards on existing obsolete devices and...

Examines the issue of how facilities departments should approach the potential benefits of computer‐aided facilities management, and how they can decide whether the implementation of a CAFM system will be of value. Considers a wide variety of the facilities that CAFM can offer: CAD, space...

Examines the context of design of intelligent buildings. Considers the potential to create intelligent buildings during refurbishment in the light of refurbishment limits – quality and quantity of space, appearance of building. IT and services distribution and environmental performance....

Describes selection criteria for property management software and details some available programs. Summarizes the key difficulties of implementing property management software systems as the lack of a systematic IT strategy and the lack of information about software availability. Considers the...

Examines how to determine the costs and value of property information in an IT environment, and considers the criteria for assessing information needs, storage and processing methods, and uses for particular property management applications. Concludes that the changing IT environment requires a...