Towards the end of the 1980s, industry reported an IT “skills crisis”. Academics and practitioners responded by focusing on the extent and nature of the apparent shortfall and identified the most critical skills and roles for the following decade. Ironically, before the next decade had...

An information‐driven, techno‐economic paradigm based on the microprocessor has emerged and is having a direct impact on the formation and management of strategic alliances. Strategic alliances are being forged between members of the computing, telecommunications and media industries to...

As a business tool, the spreadsheet is cited as a valuable decision‐making aid, but despite its apparent widespread use, its scope and potential, both with respect to areas of application and features offered, are barely exploited by the general user. Discusses and investigates these issues by...

Examines ‐ in a study involving 92 large publicly‐held organizations ‐ the relationships between information technology (IT) structure, control and industry turbulence. Notes that despite the fact that some have called centralized systems electronic dinosaurs, many companies are turning to...

Relates that Intel invented the microprocessor which revolutionized computing and information technology and, unlike other rival semiconductor companies, Intel has dominated the sector for nearly two decades. Charts the history of Intel, and the core economic factors within the industry, and...

One of the consequences of trends in business worldwide has been the emergence of the “network form” organization ‐ alliances of independent operating units bound together by a mutuality of interests and shared visions of the future for their industry rather than as subsidiaries of a...

The collapse of project Taurus, the London Stock Exchange’s £500 million IT venture, ranks as one of the major fiascos of business history. This paper highlights key mistakes in the project’s design and construction and discusses their implications for management.

Consumers in a wide range of contexts whether purchasing goods or services are increasingly using technology. The role of people in the delivery of services is diminishing as companies strive to lower costs and consumers become less inclined to wait or queue. Through a number of case studies,...

Traditional accounting methods used for evaluating new information technology (IT) projects such as Net present value (NPV) and Internal rate of return (IRR) have been criticized in the academic and practitioners’ literature as being grossly inadequate. This is because these methods do not...

The use of information technology (IT) in organizations is subject to various kinds of potential risks. Explores the environment of IT in organizations, identifies the probable threats, and proposes a framework for integrated risk management. The risk management process has four major components...