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Evaluating the outcomes of information systems plans : managing information technology evaluation - techniques and processes

Willcocks, L. P. - In: Strategic information management : challenges and …, (pp. 239-259). 2003

Persistent link: https://www.econbiz.de/10001749737

South Africa's business process outsourcing services sector: Lessons for Western-based client firms

Lacity, M. C.; Willcocks, L. P.; Craig, A. - In: South African Journal of Business Management 45 (2014) 4, pp. 45-58

Since 2008, South Africa has become one of the world's upcoming offshore destinations for business process outsourcing (BPO), a market estimated to be worth $US 182 billion globally by 2013. Western-based client firms evaluating South Africa as a BPO destination must consider the country's...

Persistent link: https://www.econbiz.de/10012218788

How IT evaluation methods are used : examining case research from an ANT perspective

Nijland, M.; Willcocks, L. P. - In: Evaluating information systems : public and private sector, (pp. 49-77). 2008

Persistent link: https://www.econbiz.de/10003908567

Outsourcing : managing outsourcing ; the lifecycle imperative

Cullen, S.; Seddon, P.; Willcocks, L. P. - In: Strategic information management : challenges and …, (pp. 494-519). 2009

Persistent link: https://www.econbiz.de/10003844867

Information technology and organizational performance : beyond the IT productivity paradox

Willcocks, L. P.; Lester, S. - In: Strategic information management : challenges and …, (pp. 588-608). 2003

Persistent link: https://www.econbiz.de/10001749919