We provide and describe a data set of N=8935 weekly, normalized customer orders over the entire product life cycle for 170 Dell computer products sold in North America over a three and a half year period, from 2013-2016. Total orders for these products exceeded 4 million units and well over a...

When multiple retailers hold inventory to satisfy random demand, retailer inventory-sharing strategies can potentially reduce the demand-supply mismatch and increase overall supply chain performance. In this paper, we experimentally investigate alternative inventory-sharing strategies in a...

Retailers often use service level agreements (SLAs) to evaluate their supplier's performance. Based on an examination of 70 SLAs from practice we conclude that in terms of evaluating fill rate, these SLAs vary in at least three key dimensions: (1) supplier performance can be evaluated for each...

Firms require demand forecasts at different levels of aggregation to support a variety of resource allocation decisions. For example, a retailer needs store-level forecasts for a particular item to manage inventory at the store but also requires a regionally-aggregated forecast for managing...