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Quantifying the dynamic effects of service recovery on customer satisfaction : evidence from Chinese mobile phone markets
Fang, Zheng; Luo, Xueming; Jiang, Minghua - In: Journal of service research : JSR 16 (2013) 3, pp. 341-355
Persistent link: https://www.econbiz.de/10009782132
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"Good" companies launch more new products
Luo, Xueming; Du, Shuili - In: Harvard business review : HBR 90 (2012) 4, pp. 28
Persistent link: https://www.econbiz.de/10009537559
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Artificial intelligence coaches for sales agents : caveats and solutions
Luo, Xueming; Qin, Marco Shaojun; Fang, Zheng; Qu, Zhe - In: Journal of marketing 85 (2021) 2, pp. 14-32
Persistent link: https://www.econbiz.de/10012485580
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The impact of platform protection insurance on buyers and sellers in the sharing economy : a natural experiment
Luo, Xueming; Tong, Siliang; Lin, Zhijie; Cheng, Zhang - In: Journal of marketing 85 (2021) 2, pp. 50-69
Persistent link: https://www.econbiz.de/10012485582
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Assembling mega-urban projects through state-guided governance innovation : the development of Lingang in Shanghai
Shen, Jie; Luo, Xiang; Wu, Fulong - In: Regional studies : official journal of the Regional … 54 (2020) 12, pp. 1644-1654
Persistent link: https://www.econbiz.de/10012414954
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The moderating effect of absorptive capacity on transnational knowledge spillover and the innovation quality of high-tech industries in host countries : evidence from the Chinese m...
Duan, Yunlong; Liu, Shuling; Cheng, Hao; Chin, Tachia; … - In: International journal of production economics 233 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012495609
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Multi-objective optimization and cost-based output pricing of a standalone hybrid energy system integrated with desalination
Luo, Xi; Liu, Yanfeng; Liu, Xiaojun - In: The engineering economist : a journal devoted to the … 66 (2021) 1, pp. 51-70
Persistent link: https://www.econbiz.de/10012498708
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Major knowledge diffusion paths of megaproject management : a citation-based analysis
Wu, Hengqin; Xue, Xiaolong; Zhao, Zebin; Wang, Zeyu; … - In: Project management journal 51 (2020) 3, pp. 242-261
Persistent link: https://www.econbiz.de/10012230876
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Understanding complexity, transforming the marketplace : AMA Winter Academic Conference 2019 : AMA educators proceedings volume 90 : Austin, Texas, USA, 22-24 February 2019
Lam, Son K. (ed.); Luo, Xueming (ed.); Giesler, Markus (ed.) - AMA Winter Academic Conference <2019, Austin, Tex.> - 2019
Persistent link: https://www.econbiz.de/10012256234
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Population aging and economic growth
Zhang, Kaiti; Guo, Ping; Li, Jing; Sun, Lujun; Ma, Fengli; … - In: China's population aging and the risk of 'Middle-income …, (pp. 59-74). 2017
Persistent link: https://www.econbiz.de/10011720129