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bottleneck unit and improve access to care, hospital administrators need to take into account potential spillover effects. We use … two potential interventions in the study hospital: 1) decreasing the bottleneck unit's utilization by 10 percentage points … can free up 4.9 beds in the hospital and 2) adding a bed to the bottleneck unit can free up 2.5 beds in the hospital …
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A major reason behind crowding in emergency departments (ED) is non-urgent patients' visits to ED. In this paper we investigate how non-urgent ED visits are influenced by patients' imperfect perception of their urgency and their self-interested choice, and we explore interventions that can...
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