Bakhtiar, Arfan; Nugraha, Aditya; Suliantoro, Hery; … - In: Cogent business & management 10 (2023) 2, pp. 1-12
An organization improves its performance by implementing ISO 9001, but there are not many scientific journals that discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on organizational performance to achieve business sustainability. This...