Cover; Half Title; Title Page; Copyright Page; Contents; Acknowledgments; Author; Preface; Part I: Engagement Background and Theory; 1: Background Information; Some history of human resource improvement programs; Why did these efforts die??; The bottom line to the failures; A word about "culture";...

Background information -- History and current state -- Engagement theory - a top down perspective -- Issues with the theory -- Toward a practical definition of employee engagement -- Management 1.0, 2.0 and 3.0 -- Management and leadership, the basics -- Management and leadership, the two lost...