Purpose – The purpose of this paper is to report the results of a survey and interviews with HR professionals to identify and better understand their perceptions and expectations of Human capital (HC) measures’ content, links to strategy, and impact on performance....

Corporate social performance (CSP) is an elusive concept for managers and a difficult one to measure. Part of the challenge lies, as with the CSP–corporate financial performance literature, in the operationalization of the relationship between CSP and overall organizational performance that...