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The service system is the basic abstraction of service science
Maglio, Paul P.; Vargo, Stephen L.; Caswell, Nathan; … - In: Information systems and e-business management : ISeB 7 (2009) 4, pp. 395-406
Persistent link: https://www.econbiz.de/10009851077
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Service in the AI Era : Science, Logic, and Architecture Perspectives
Spohrer, Jim - 2022 - 1st ed.
Cover -- Halftitle -- Title -- Copyright -- Description -- Contents -- Acknowledgments -- Prologue -- Introduction -- Part I: Service in the AI Era -- Chapter 1: Foundations of AI: Automation and Augmentation -- Chapter 2: Service Robots and Platform Society -- Chapter 3: Questions -- Part II:...
Persistent link: https://www.econbiz.de/10014380149
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Fundamentals of service science
Maglio, Paul P.; Spohrer, Jim - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 18-20
Persistent link: https://www.econbiz.de/10003679861
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The emergence of service science: toward systematic service innovations to accelerate co-creation of value
Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246
Persistent link: https://www.econbiz.de/10003737026
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A service science perspective on business model innovation
Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670
Persistent link: https://www.econbiz.de/10010211449
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Fundamentals of service science
Maglio, Paul P.; Spohrer, Jim - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 18-20
Persistent link: https://www.econbiz.de/10007908100
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A service science perspective on business model innovation
Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670
Persistent link: https://www.econbiz.de/10010175129
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The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-Creation of Value
Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246
Persistent link: https://www.econbiz.de/10008072955
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On value and value co-creation : a service systems and service logic perspective
Vargo, Stephen L.; Maglio, Paul P.; Akaka, Melissa Archpru - In: European management journal 26 (2008) 3, pp. 145-152
Persistent link: https://www.econbiz.de/10003743831
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On value and value co-creation: A service systems and service logic perspective
Vargo, Stephen L.; Maglio, Paul P.; Akaka, Melissa Archpru - In: European Management Journal 26 (2008) 3, pp. 145-152
Summary The creation of value is the core purpose and central process of economic exchange. Traditional models of value creation focus on the firm's output and price. We present an alternative perspective, one representing the intersection of two growing streams of thought, service science and...
Persistent link: https://www.econbiz.de/10009212614