Gurgaon Branch was a branch of a leading public sector bank in India. Though the bank was financially sound, there seemed to be a leadership crisis in this branch. The aggregate deposit had been consistently falling over the past three years. The branch had not been able to disburse fresh...

This is a case written in autobiographical style of an Indian manager. He was 31 years old with nine years' working experiences and currently working for a Software MNC. He was the only son of his parents. After graduating from the Indian Institute of Management, Ahmedabad, he joined an Indian...